AO Platinum Chauffeurs is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.
When you request a quote or make a booking, we collect details such as your name, phone number, email address, pickup and drop-off locations, and any other information you provide relevant to your journey. Our online booking system and WhatsApp are provided by third-party partners; please also refer to their own privacy terms when using them.
We use your information to provide quotes, arrange bookings, communicate with you about your journey, and, where you've agreed, to keep you updated about our services.
We do not sell your personal information. It may be shared with our chauffeurs solely for the purpose of fulfilling your booking, with our booking system or messaging providers to process your journey, or where required by law.
We retain booking information for as long as necessary to provide our services and to meet our legal and accounting obligations.
You can ask us at any time what information we hold about you, request a correction, or ask us to delete it, by contacting [email protected].
Questions about this policy can be sent to [email protected] or by calling 07803 340 089.
